1. What Data We Collect
Data you provide
- Account data: Your name and email address, collected when you sign up via Clerk
- Deck content: Briefs, source material, audience descriptions, and goals you enter to generate decks
- Uploaded files: Any documents or files you upload as source material
- Feedback and communications: Any feedback, support requests, or other communications you send us
Data collected automatically
- Usage data: Pages visited, features used, actions taken, and frequency of use within the Service
- Technical data: IP address, browser type, device type, operating system, and referral source
- Authentication data: Session tokens managed by Clerk
- Performance and error data: Logs, crash reports, and system performance data used to maintain and improve the Service
Aggregated and anonymised data
We may derive aggregated, anonymised data from your use of the Service (such as feature usage statistics and performance metrics). This data cannot identify you individually and is used to improve and develop the Service. It does not constitute personal data.2. How We Use Your Data
We use your data to:
We do not use your content to train AI models, and we do not sell your personal data to third parties.
3. Sub-Processors
We share data with the following third-party service providers to operate the Service:
Where data is transferred outside the UK, we rely on appropriate safeguards, including the UK International Data Transfer Agreement (IDTA) or adequacy decisions where applicable.
We will update this table if we engage additional sub-processors.
4. Data Retention
Dormant accounts: If your account has been inactive (including where you are no longer paying for the Service, once paid tiers are introduced) for more than 90 days, we may delete your account and associated data after providing reasonable advance notice to your registered email address.
You can request deletion of your account and data at any time by emailing legal@pitchweave.app.
5. Your Rights
Under UK GDPR, you have the right to:- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict processing of your data in certain circumstances
- Object to processing based on legitimate interests
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent where processing is based on consent
- Website: ico.org.uk
- Telephone: 0303 123 1113