Skip to main content
Last updated: 22 March 2026 These Terms of Service (“Terms”) govern your access to and use of PitchWeave (“Service”), operated by Big Trouble Labs Ltd (“we”, “us”, “our”), a company incorporated in England and Wales (company number 16413052). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

​
1. The Service

PitchWeave is an AI-powered slide deck builder. You provide a brief, audience, goal, and source material; the Service generates a structured slide deck which can be previewed and exported as a .pptx file. The Service is currently in Early Access. Features may change, and we may introduce paid tiers in the future.

​
2. Eligibility

You must be at least 18 years old to use the Service. By using it, you confirm that you meet this requirement.

​
3. Your Account

You are responsible for:
  • Keeping your login credentials secure
  • All activity that occurs under your account
  • Notifying us promptly at legal@pitchweave.app if you suspect unauthorised access
We use Clerk for authentication. Your account credentials are managed by Clerk in accordance with their terms and privacy policy.

​
4. Acceptable Use

You agree not to use the Service to:
  • Upload content that infringes any third party’s intellectual property rights
  • Generate or distribute material that is defamatory, obscene, fraudulent, or unlawful
  • Attempt to reverse-engineer, scrape, or otherwise extract the underlying models or infrastructure
  • Circumvent any access controls or rate limits
  • Use the Service for any automated bulk generation without our written consent
We reserve the right to suspend or terminate accounts that breach these rules.

​
5. Your Content

You retain ownership of all content you upload or create using the Service (“Your Content”). By using the Service, you grant us a limited, non-exclusive licence to process Your Content solely to deliver the Service to you. We do not use Your Content to train AI models. You are solely responsible for ensuring that Your Content does not violate any laws or third-party rights, including confidentiality obligations. Do not upload content that you are not authorised to share.

​
6. Our Intellectual Property

The Service, including its software, design, and underlying AI prompts, is owned by Big Trouble Labs Ltd. Nothing in these Terms grants you any rights to our intellectual property other than the right to use the Service as described here.

​
7. Third-Party Services

The Service integrates with third-party providers including Anthropic (AI generation) and Clerk (authentication). Your use of the Service is subject to their respective terms. We are not responsible for the acts or omissions of third-party providers.

​
8. Availability

We aim to keep the Service available but do not guarantee uninterrupted access. We may suspend the Service for maintenance, updates, or circumstances beyond our control.

​
9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, that generated content will be accurate, or that the Service will meet your specific requirements.

​
10. Limitation of Liability

To the fullest extent permitted by law, Big Trouble Labs Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including loss of data, loss of profits, or reputational harm. Our total liability to you in connection with the Service shall not exceed the amount you have paid us in the 12 months preceding the claim, or £100, whichever is greater. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

​
11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice in the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

​
12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

​
13. Contact

Big Trouble Labs Ltd legal@pitchweave.app