Last updated: 22 March 2026 These Terms of Service (“Terms”) govern your access to and use of PitchWeave (“Service”), operated by Big Trouble Labs Ltd (“we”, “us”, “our”), a company incorporated in England and Wales (company number 16413052). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.Documentation Index
Fetch the complete documentation index at: https://docs.pitchweave.app/llms.txt
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1. The Service
PitchWeave is an AI-powered slide deck builder. You provide a brief, audience, goal, and source material; the Service generates a structured slide deck which can be previewed and exported as a .pptx file. The Service is currently in Early Access. Features may change, and we may introduce paid tiers in the future.2. Eligibility
You must be at least 18 years old to use the Service. By using it, you confirm that you meet this requirement. If you are accepting these Terms on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.3. Your Account
You are responsible for:- Keeping your login credentials secure
- All activity that occurs under your account
- Notifying us promptly at legal@pitchweave.app if you suspect unauthorised access
4. Acceptable Use
Your use of the Service is governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. Please read it carefully. We reserve the right to suspend or terminate accounts that breach the Acceptable Use Policy.5. Your Content
You retain ownership of all content you upload or create using the Service (“Your Content”). By using the Service, you grant us a limited, non-exclusive, royalty-free, worldwide licence to access and use Your Content solely as necessary to provide the Service to you, including to:- Process and transmit your content to our AI provider (Anthropic) to generate slide decks
- Store your decks and make them accessible to you
- Maintain, monitor, and operate the Service
6. Feedback
If you provide us with feedback, suggestions, or ideas about the Service (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use that Feedback for any purpose, including improving our products and services, without any obligation to you.7. Our Intellectual Property
The Service, including its software, design, underlying AI prompts, and system-level outputs, is owned by Big Trouble Labs Ltd. Nothing in these Terms grants you any rights to our intellectual property other than the right to use the Service as described here. We may collect and use aggregated, anonymised data derived from usage of the Service (such as performance statistics, feature usage patterns, and error logs) for the purposes of improving, operating, and developing the Service. This data cannot be linked back to you individually.8. Third-Party Services
The Service integrates with third-party providers including:- Anthropic — AI generation
- Clerk — Authentication and session management
- Railway — Hosting and database infrastructure
9. Free Service
The Service is currently provided free of charge (“Free Service”). The following applies to your use of the Free Service:- The Free Service is provided “as is” and “as available” without any warranty of any kind
- We may, at our sole discretion and for any or no reason, terminate or restrict your access to the Free Service at any time without prior notice
- We will not be liable to you or any third party for any termination of your access to the Free Service
- You are solely responsible for exporting any content you wish to retain before termination
10. AI-Generated Output
The Service uses artificial intelligence to generate slide deck content. Due to the nature of AI:- Outputs may contain errors, inaccuracies, omissions, or misleading statements
- Outputs may be incomplete or unsuitable for your specific purpose
- Outputs should not be relied upon as professional, legal, financial, or medical advice
11. Availability and Suspension
We aim to keep the Service available but do not guarantee uninterrupted access. We may suspend or restrict the Service:- For scheduled or emergency maintenance
- Where your use poses a security risk to the Service or other users
- Where your use may expose us to legal liability
- Where you are in breach of these Terms or the Acceptable Use Policy
- Where required by law
12. Indemnification
You agree to defend, indemnify, and hold harmless Big Trouble Labs Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:- Your use of the Service in violation of these Terms or applicable law
- Your Content, including any claim that Your Content infringes any third party’s intellectual property rights or violates any third party’s rights of privacy
- Any misrepresentation made by you in connection with your use of the Service
13. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, uninterrupted, or that any generated content will be accurate or meet your requirements.14. Limitation of Liability
To the fullest extent permitted by law, Big Trouble Labs Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including loss of data, loss of profits, loss of goodwill, or reputational harm, whether the claim is in contract, tort, or otherwise. Our total aggregate liability to you in connection with the Service shall not exceed the greater of: (a) the total amount you have paid us in the 12 months preceding the claim, or (b) £100. Nothing in these Terms excludes or limits liability for:- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded or limited under the laws of England and Wales
15. Force Majeure
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including acts of God, natural disasters, fire, flood, pandemic, power failure, internet or infrastructure outages, denial of service attacks, acts of government or regulatory authority, or failures of third-party service providers.16. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided the assignee assumes our obligations under these Terms.17. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice in the Service at least 30 days before the changes take effect. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.18. Dispute Resolution
We will always try to resolve disputes informally first. If you have a concern, please contact us at legal@pitchweave.app and we will use reasonable efforts to resolve it. If a dispute cannot be resolved informally, either party may refer it to mediation under the CEDR Model Mediation Procedure before pursuing court proceedings. Nothing in this clause prevents either party from seeking urgent injunctive or interim relief from a court.19. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Subject to the dispute resolution clause above, any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.20. General
- Entire agreement: These Terms (together with the Privacy Policy, Cookie Policy, and Acceptable Use Policy) constitute the entire agreement between you and Big Trouble Labs Ltd regarding the Service.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
- Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.
- Notices: Legal notices to us must be sent in writing to legal@pitchweave.app.